Privacy Policy

Privacy Policy

Last updated: 02/07/2025

At Café Tres Montes (“we,” “our,” or “the company”), we are committed to protecting the privacy and security of our customers’ and website users’ personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit https://cafetresmontes.com/.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website, including:

• Personal information voluntarily provided: Name, email address, shipping address, phone number, and payment details when you make a purchase or subscribe to our newsletter.
• Browsing data: IP address, browser type, visit duration, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

We use the collected information to:

• Process orders and manage shipments.
• Provide customer support and assistance.
• Send marketing communications and promotions (if you have given consent).
• Improve user experience on our website.
• Comply with legal obligations.

3. Information Sharing

We do not sell or share your personal information with third parties, except in the following cases:

• Service providers that help us operate the website and process orders.
• Legal authorities when required by law.

4. Information Security

We implement security measures to protect your information from unauthorized access, alteration, and disclosure. However, no Internet transmission is completely secure.

5. Cookies and Similar Technologies

We use cookies to enhance user experience. You can configure your browser to reject cookies, but this may affect website functionality.

6. User Rights

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for data usage.
• File complaints with the appropriate data protection authority.

To exercise these rights, please contact us at info@cafetresmontes.com.

7. Changes to the Privacy Policy

We reserve the right to update this policy. Any changes will be posted on this page with the latest update date.

8. Contact

If you have any questions about this Privacy Policy, please contact us at:

Café Tres Montes
Houston, Texas
Email: info@cafetresmontes.com